Book an appointment
If our advisors are available, you can start a live video consultation directly from the bottom right of the page. Alternatively, you can schedule a video consultation at a time that suits you.
Free video consultation
We offer video consultations from the comfort of your home. Schedule your flexible appointment now. We provide personal and individualized advice.
The advantages of video consultation
Simple
Book an appointment, dial in, and you're ready to go. No extra software needed — just join easily via a link.
Flexible
Get advice when and where it suits you. Monday to Friday, 8:00 a.m. to 6:00 p.m.
Personal
Perhaps a specific financial topic or decision is on your mind and you'd like support? In a personal consultation, we take the time to address your concerns.
How it works
Attend your consultation
You will receive a link to join the video consultation. You can access it from anywhere and do not need to install any software. This gives you flexibility and saves you a trip to the branch.
For video consultations, we use state-of-the-art tools and applications to give you an ideal advisory experience — almost as if you were there in person.
Which topic would you like a video consultation for?
Insurance
Do you have questions about your health, car, or home insurance? Our experts provide personal advice on your coverage, optimisation options, and help you find the right solution for your situation.
Finance
Are you planning a mortgage, looking to optimise your pension, or have questions about taxes and investing? We support you with financial decisions — from financing and retirement planning to building your wealth.
Customer feedback
Our customers love video consultations and rate them an average of 4.7 out of 5 stars.
4.7 out of 5
"Friendly, competent and professional advice – I was completely satisfied and my concern was resolved immediately."
"Competent and friendly – and that shortly before closing time – not something you can take for granted!"
"I am very glad that video consultation is available. It makes communicating with the bank much easier. Thank you very much for the good advice."
"Thank you for the friendly and open conversation – I hope to meet you in person one day!"
Personal and tailored